PURCHASING & HAIR CARE

If you're buying lengths under 14 inches, 2 bundles and a closure will provide a full look. If you buy lengths 16 inches or longer, 3 bundles provide a full look. 

We recommend using a mild shampoo if there is excessive build up, however, using a co-wash or simply conditioner works best. This 100% virgin human hair is suitable for dying, coloring and medium heat; however, bleach and heat compromises the strength of the hair shaft and can dry out the hair, reduce lifespan and cause damage if excessive. 

PROCESSING & SHIPPING

Kezi Hair uses a pre-order process to offer top-quality virgin hair for much less. Please read our Processing and Shipping section on our FAQ page. 

EXCHANGES & REFUNDS

Exchanges can be made within 5 days of order receipt, in original packaging without being combed or processed. Kezi Hair does not offer return/refunds once a purchase is made.However, we are committed to excellent customer service and will work with you to ensure your satisfaction. Please contact us if you have any questions or comments.